Bubblefish UXA Tale of Two Designs: Human-Centered Vs. Activity-CentredNote: Some readers may be more used to the term User Centred Design (UCD) instead of Human Centred Design (HCD). I consider User Centred…4 min read·Sep 29, 2023----
Bubblefish UXWhat an Egyptian priestess taught us about AI-generated Synthetic Users.The year is 530 B.C.4 min read·Sep 21, 2023----
Bubblefish UXTurning Around Customer Care Challenges: A User Experience Success StoryThe phone lines at my client’s were being reached by users who didn’t have an urgency for assistance, which meant that users who needed…4 min read·Dec 4, 2022----
Bubblefish UXOnline Identity Verification for Government servicesThe problem7 min read·Mar 8, 2021----
Bubblefish UXAgile delivery stages al hacer la maleta (packing a suitcase)Based on the Agile delivery stages of the GOV.UK service manual1 min read·Feb 26, 2020--2--2
Bubblefish UXManaging stakeholders: The Power of CollaborationWe had to create a service that would help low-income citizens to save and improve their saving behaviour.4 min read·Apr 27, 2019----
Bubblefish UXCase Study: Redesigning a TelcomDesign of the new responsive website for Lebara Mobile, from sketching to high-fidelity prototyping with a lot of guerilla testing.3 min read·Jan 30, 2019--1--1
Bubblefish UXUX Review: Save The Children WebsiteThe first of 3 heuristic analysis I’m doing in the websites of charities related with the sponsoring of children as part of a personal…14 min read·Jan 25, 2019----